White Dog Partners | Expertise in Rapid Scale

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With more than 25 years of experience that includes leadership at powerhouse eCommerce companies such as GSI Commerce and eBay, and after helping pharmaceutical and life sciences innovator IntegriChain grow 5x (organically and with strategic acquisitions) while in the Accel-KKR portfolio, Sarah Conners (formerly Starr) established White Dog Partners as a professional services consultancy that helps companies rapidly achieve scale to deliver the results that investors require. 

As a sought-after, full-time software and services executive widely known as a change agent, Sarah was dedicated to transforming one company at a time. But the establishment of White Dog Partners has allowed her to work across a client base, partnering with teams of founders and executives to drive fast expansion for multiple businesses simultaneously. 

It's a phrase that's commonly heard in top-tier board meetings. Entrepreneurs have spectacular ideas, total dedication, and tremendous grit. That gets them to the point of significant investment from elite private equity partners. And it's cause for celebration for sure. But right after they make the Champagne toast, it's time to move more quickly and organize more concertedly than ever before. Oh, and also without making mistakes.  

That's a tall order for founders and their teams who may not have prior experience with scale at that level. And that's where White Dog Partners can help. The way to de-risk the path forward is to lean on a partner who's been there and done that, over and over again, with proven strategies that bring repeated success.

Sarah Conners is that partner who, under the White Dog Partners brand, can transform your software or services organization to get the results that elite investors demand.

It's possible that you need to get started with the basics for your about-to-be-much-bigger company. The oral history of hallway conversations and 1:1s won't be enough as your organization quickly gets larger and likely more geographically distributed. Your company needs common core values, reasons to believe, and the structures and tools to set goals and stay accountable. Working with your teams, White Dog Partners can nimbly and effectively articulate a North Star that represents your organization's true mission, establish related goals that cascade throughout the org, and introduce teams to systems of tracking (commonly Objectives and Key Results). We can also coach teams to mitigate slippage. 

It's likely that you'll need to rapidly expand departments - or create new teams and add talent that's brand new to your organization. Sarah has created, grown, and led large, complex teams in Advisory, Customer Success, Customer Support, Implementation, Professional Services, Systems Integration, and even Product. 

It's certain that your employee base will evolve as you push your business forward. Many team members will rise to the occasion. Some won't. And that's ok. Sarah is an efficiency evangelist who has redesigned organizational structures and business processes to remove obstacles and enable great work. She's known for leading with empathy, rehabilitating burned-out teams, teaching them how to view their work product through the eyes of the customer, and turning distressed customer relationships into raving fans that your sales team can cross-sell and up-sell. 

Whether you've just been sponsored and you need to start with the basics, or you're on your way but you know you can do more, White Dog Partners can guide you. Contact Sarah Conners to get started.